We provide following support options:
1. Online Training Centre: We have provided full-fledged online training Centre
with video tutorials on all possible topics relating to the application. Users can go through the training videos and make the most of the application.
2. Complimentary Web Demo: We provide complimentary web demo to all our prospective & new clients. Web demo takes approx. 30 minutes and provides complete software overview. This offer is not valid to returning clients.
3. Web Based Training: If additional training sessions are required, then we can provide web based personal training sessions at a cost of USD 300 for 2 hours. We prefer ‘Train the Trainer’ model, so that our clients have an in-house product specialist for their ongoing configuration and administrative requirements.
4. Live Chat: Start a chat session with our experts to discuss queries or resolve issues during our business hours (Monday to Friday, 9 am to 5 pm IST).
5. Contact Us: Use 'Contact Us'
form to get in touch with us, one of our consultants will get back to you in maximum 1 working day.
6. E-Mail: All queries and issues can be e-mailed at
, one of our consultants will get back to you in maximum 1 working day.
7. Onsite Training: In some cases we also provide onsite configuration and training workshops, the cost of this is quoted on a case to case basis.
8. Phone Support: We are in the process of setting up 24 hour support centre. Once this is ready, we will be able to provide 24 hour phone support to our clients around the globe.