Payment Policy

If your payment is returned for insufficient funds, you will be required to pay all bank fees and any collection and/ or legal fees required to collect the full amount. Payments returned for 'stop-payment' or 'closed account' or credit card 'charge-back' will be considered fraud, and you will be prosecuted to the fullest extent allowed by law.

We will e-mail the production license key after you have made the purchase and once we get an acknowledgement from our financial institution, that the purchase amount has been credited, this may take up to 2 working days depending on the mode of payment.

You can apply this license key on the trial database if you want to continue using that, or you can delete the trial database and restore a fresh copy of our database (using our database installer) and apply the license key on the fresh database. License key can only be applied and activated once, so kindly be wary on which database (trial or fresh) you apply it.

Refund Policy

eResource Scheduler (eRS Employee Scheduling Software) is marketed as "shareware", we offer fully functional evaluation / trial version for potential users to "try before you buy". Therefore, it is assumed that when anyone purchases the production / registered version from us, they are satisfied with features and functionalities of our software program, hence no refund / return request would therefore be requested by the user on such basis.

If you have not tested free evaluation / trial version, then please do so before you place your order to make sure that our software program is what you want. When you download our software program, it is considered to be 'Opened'. Opened software cannot be returned for refund, regardless of the delivery method. Also please understand that software, which is considered 'intellectual property", has the unique ability to be copied unlike a physical product, hence we do not accept any refund request.

Because the potential users have the chance (whether or not this service is availed) to 'try before you buy' a fully functional evaluation copy before purchasing, there are no refunds or returns for any reason, whatsoever.

Privacy Policy

This privacy policy sets out how we (‘ENBRAUN’ / ‘eResource Scheduler’ / 'eRS Employee Scheduling Software') uses and protects any information that you give us when you use this website.

ENBRAUN is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ENBRAUN may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2011.

What we do with the information we gather: We require this information to understand your needs and provide you with a better services, and in particular for the following reasons:

• Internal record keeping.
• If you are an existing client, then to provide you information / notify you about product changes / developments, to respond to your queries, support calls and to contact you for billing related issues.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website and improve our products and services according to your requirements / interests.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies: A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you. A small may be payable. If you would like a copy of the information held on you please write to us. Use the ‘Contact us’ page of this website to get in touch with us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Disclaimer of Warranty

This software and online service is provided "AS IS", without warranty of any kind.

The entire and exclusive liability and remedy for breach of this limited warranty shall be limited to replacement of defective media or documentation and shall not include or extend to any claim for or right to recover any other damages, including but not limited to, loss of profit, data, or use of the software or special, incidental or consequential damages, or other similar claims, even if the author has been specifically advised of the possibility of such damages. In no event will the author's liability for any damages to the end user or any other person ever exceed the lower of the list price or the actual price paid for the license to use the software, regardless of the form of the claim.

THE AUTHOR (ENBRAUN) SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, REPRESENTATIONS, OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL OTHER IMPLIED TERMS ARE EXCLUDED.

Specifically, the author makes no representation or warranty that the software or documentation are "error- free", or meet any user's particular standards, requirements, or needs. In all events, any implied warranty, representation, condition or other term is limited to the physical media and documentation and is limited to the 90-day duration of the limited warranty. The author is not responsible for, and does not make any representation, warranty, or condition concerning product, media, software, or documentation not manufactured or supplied by the author, such as third-parties' programs that are designed using the author programs or files.

General

This disclaimer will be interpreted under the Indian laws. If any provision of this disclaimer shall be held by a court to be contrary to law, that provision will be enforced to the maximum extent permissible and the remaining provisions of this disclaimer will remain in full force and effect.

Website Usage Terms and Conditions & Disclaimer

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ENBRAUN’s relationship with you in relation to this website.

The term 'ENBRAUN', ‘eResource Scheduler’, 'eRS Employee Scheduling Software' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by ENBRAUN and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ENBRAUN. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, ENBRAUN takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.